on 2020 Jun 26 9:41 AM
Hi Experts,
We use CRM and ERP, that BP Masters and Contract accounts (Business agreement) are linked.
We would like to delete payment cards from BP master in CRM, but the error message R1593 'Payment Card xxxxx is Still being Used and Must Not be Deleted' is shown.
The reason is that the Payment Card are set to the Contract account linked with the BP. We register Contract account only from ERP.
Here is a problem. Some Contract accounts had already archived in ERP (BPs are exists), but those BPs in CRM still have links with them, so we cannot remove any Payment cards from ERP.
We can remove the Payment Card from transaction BP in CRM, role CRM000, Business Agreement tab. It has delete button next to the Payment Card box.
But we have many BPs in the same case, so we would like to remove those Payment Card links at a time in CRM.
If you know any useful reports or function modules to delete them, could you please inform us?
Thanks,
Makino
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