How to create link to service request collection to webui for 3rd party access?

[former_member788157]

Hello,

I'm using "SAP Sales Cloud, SAP Service Cloud" on solution version 2202.01.0002.

I'm trying to create a link that a person can click on outside the web ui and be directed directly to the specific object page of the object in the webui. The assumption is that they will be logged in already, and if not, they can log in and just click the link again. I do not need it to handle login procedures. Specifically I'm trying to do this for ServiceRequestCollection and LeadCollection. I've looked through previous similar questions but none of those are working, or maybe I am not understanding correctly. Many of those answers are over 7-8 years old so I am not sure if they are still relevant.

I am unsure of how/where people are getting the right crm-object-type and keyname. I'm assuming those are the object names and values from odata response but I haven't found anywhere else and have tried some other ideas.

Here is what I've tried below:
https://xxxxxx.crm.ondemand.com/sap/ap/ui/clogin?crm-object-type=ServiceRequestCollection&crm-object...

https://xxxxxx.crm.ondemand.com/sap/ap/ui/clogin?crm-object-type=ServiceRequest&crm-object-keyname=O...

https://xxxxxx.crm.ondemand.com/sap/ap/ui/clogin?crm-object-type=Ticket&crm-object-keyname=OBJECT_ID...


All of these above just get ignored and I see them in the url still but with a nav property on the url as well. Any ideas on how to achieve what I want?
Here's an example of that:

https://xxxxx.crm.ondemand.com/sap/ap/ui/clogin?crm-object-type=ServiceRequestCollection&crm-object-... #Nav/0/eyJfc1dvY0lkIjpudWxsLCJfc1ZpZXdJZCI6bnVsbCwiX3NQZXJmb3JtYW5jZVdvY0lkIjoiSG9tZSIsIl9zUGVyZm9ybWFuY2VWaWV3SWQiOiJIb21lIiwiX3NDb250ZXh0SWQiOiI3MjQ2MzhlMzgxxxxx


Thanks in advance.