on ‎2018 Feb 28 9:45 PM
Today we already use a html link to access Service TICKETS, and need to create a link via HTML to access LEAD, can anyone help?
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AnswerRequest clarification before answering.
Hi Solange,
I believe you are referring to using a deep link URL to directly access a Lead in C4C.
You could use the following format for this use-case:

Kind Regards,
Nishanth
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Dear Solange Guimaraes,
You will be able to check on SAP Admin Guide (https://help.sap.com/viewer/cea15f900ca04c4faa35d3044577fe27/1711/en-US/186e89d9763d1014b759b19d50be...) URLs for Direct Navigation.
You can create URLs for different item types following this documentation.
I hope had helped you about your doubt.
Best Regards,
Victor Bertucci.
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