How to change corporate contact to pure consumer contact in SAP Marketing Cloud

[reual]

Hi all

In the Marketing Cloud some contacts have been marked as Corporate as the payload was marked with these attributes:

"IsContactPerson": true,
"IsConsumer": false

We would like to change those contacts to pure Consumer marked Contacts. When switching the two parameters in their boolean value the contact becomes a "Consumer and Corporate Contact"

"IsContactPerson": false,
"IsConsumer": true

How would the payload need to be adjusted in order to make the contact.a pure consumer?

Thanks for any hints.

[former_member599277]

Hi Jens,

Yeah , Its not possible to change the value from True to false for Boolean fields , You can refer the KBA

3043608 - SAP Marketing Interaction Contact - Update of boolean custom fields not working

This not only valid for custom fields but also for standard fields as in your case for "IsContactPerson" as well .

As mentioned in the Resolution section of the KBA , you can Implement BAdI CUAN_UPDATE_IC_ROOT 'Update interaction contact (Best Record)' to always consider the boolean value of the most reliable ContactOriginData record for the affected fields.

Hope this helps.

Regards,
Saravana.

[reual]

Hi Saravana, thanks for the hint and the link. As I'm not that familiar with ABAP implementation I will need to check for ressources here.

But the answer fits to my needs, so thanks again.

Regards

Jens