The reason the Customer Contract Invoice Request is showing with the status To Be Invoiced, is because you have selected the Keep Invoice Requests in the Invoice Cancellation field of the Contract.
As the Cancellation of the Item has already been completed, you are no longer able to change the Invoice Cancellation to Cancel Pending Invoice Requests. Also, since there is no Invoice Schedule maintained and the items are directly Invoiced via the Customer Contract Invoice Request, the invoice request cannot be cancelled anymore.
Please see below the behavior between Keep Invoice Requests and Cancel Pending Invoice Requests.
Keep Invoice Requests: The system will not cancel any Invoice Requests.
Cancel Pending Invoice Requests: System will cancel any Invoice Requests that are in the status To Be Invoiced.
Since the customer contract is completed, no any further changes is allowed. To close the invoice request, you can invoice the Customer Contract Invoice Request with a 0 Amount.
see KBA: 3388525 - Cannot Cancel Customer Contract Invoice Request
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