How to add C4C BP Number to contact attributes to be used in a form

[arlene_milano]

Hi

We would like to be able to select the C4C BP number (we have integrated this data/tenant) from the Contact Mapping Object. How can we make the field available in the list under contact attribute ?

Here is the field we want to add and select

Is this possible?

[SCHNEIDERT · Accepted solution]

Hi Arlene,

so, just to make sure that I understand you correctly: you would like to build a form in Marketing Cloud where the Contact can then enter his C4C-ID?

As per my knowledge this is not possible by default.

Maybe you could build a workaround using a custom field for that. But I think it depends on your use case.

What is the follow up process? What do you like to do with that information?

BR Tobias

[arlene_milano]

Hi Tobias,

Thank you for the response.

We would like it to render inside the form , as a display from our Marketing cloud.

[SCHNEIDERT]

Hi Arlene,

then I think it would work using a Custom Field. In that field you have to write the C4C-ID of your Contact.

Then you can activate the "Prefill Contact Data" option in the Form settings and use your Custom Field as an Input field and set it to Read-Only (in the example below I used a Custom Field "Academic Title").

You have to try it out but in my opinion it would work.

BR Tobias

[arlene_milano]

Thank you Jayce.

[jayce_wang]

Hi Arlene,

So additional information:

After creating a custom field, you can use badi Update Interaction Contact (Best Record) to fill in the field with ID from origin SAP_C4C_BUPA. Then this custom field should be filled automatically when C4C bupa is imported or updated.

https://help.sap.com/docs/SAP_MARKETING_CLOUD/13d84c47bb6749a188fd53915c256516/988eb12f5ff74b1e941fd...

Best regards,

Jayce

[arlene_milano]

Thank you for your help on this!