How can I use forms for contact acquisition in Web Channel campaigns?

[gtorba]

Hi SAP Community,

I have a question regarding the SAP Emarsys Customer Engagement platform:

I would like to create a contact acquisition Web Channel campaign that contains a form, through which the contacts can register. How can I use forms for that purpose in a Web Channel campaign?

Thanks for your help in advance!

Gergely

[WillYoung · Accepted solution]

Hi,

When you create a new acquisition Web Channel campaign (overlay), your forms (registration type) are used to map fields between the Web Channel campaign and contact fields.

This happens automatically if you're using the visual editor in Web Channel.

If you're using custom HTML Web Channel campaigns, you can paste your form source code there and hide certain fields, make them mandatory, and so on.