Histogram value for attribute "xxxx" is counting 0-1 value as 2

[former_member601733]

Hi,

When an Attribute is included in the email content, if it has 0-1 count then we are getting 2 values 0,1 in the email.

Is it the standard behaviour or how to remove the 0 value in email.

Regards,

Selvam

[silviabackes · Accepted solution]

Hi Selvam,

As mentioned in the application help, if you use a multiple-value personalization attribute, such as Hobby, in a message, when the campaign is executed, this attribute is replaced with its characteristics (such as golf, football, swimming), separated by commas in the message that is sent. When you only want to have one value, you have to use another single-value attribute (what you have to organize in the "data modell"), like "Main Hobby", appropriate for you example with the values.

Please mark your question as answered, if my comment helped.

Best regards,

Silvia