Hide questions in C4C survey, if a certain answer was made

[DAcker]

Hi experts,

is it possible to hide the whole question / section in the C4C survey, if in a previous question a certain answer was made?

I had a look at the survey options in our test system and just found the option for multiple choice questions to add a source question. There I then can define if a certain answer chosen in the source question, then the answer option in this question are reduced.

My requirement would be to hide hide the whole question, if in a previous question answer A was chosen.

Is this possible (for different question types: text, multiple choice, matrix)? How to do it?

Thanks!

Best regards,

Deborah

[mjveerhuis1]

Hi Deborah,

In the answer(s) of your main question you enter in the [Branch to] field where you want to go.

This can be a particular question or this can be a particular section that has already been defined in your survey.

As soon as you define the branching, you will see when you simulate that the questions are no longer displayed in one long list, but that a [previous] and [next] button appear.

Kr.

MJ

[DAcker]

Hi MJ,

ok, understood. But I have not the opportunity to ask one main question: Is section A, B and/or C concerned?

And depending on the answers marked (multiple choice with multiple answers allowed) I will branch to the section A, B or C.

Therefore, I probably need to ask in 3 questions: Is section A concerned? Yes, then branch to section A. Is section B concerned? etc. ...

I am missing the function to branch to different questions depending on the chosen answer. Or am I wrong?

Thanks,

Deborah