Hide questions in C4C survey, if a certain answer was made

[DAcker]

Hi experts,

is it possible to hide the whole question / section in the C4C survey, if in a previous question a certain answer was made?

I had a look at the survey options in our test system and just found the option for multiple choice questions to add a source question. There I then can define if a certain answer chosen in the source question, then the answer option in this question are reduced.

My requirement would be to hide hide the whole question, if in a previous question answer A was chosen.

Is this possible (for different question types: text, multiple choice, matrix)? How to do it?

Thanks!

Best regards,

Deborah

[mjveerhuis1]

Hi Deborah,

You can use the branch to functionality. So in your example if in question 1 answer A was chosen you can decide that the user branches to question 3 and not to the next question e.g. 2.

I once set up one large questionnaire (+ 40 questions), but each customer only saw max. 10 questions as all questions he/she saw were depended on the given (previous) answers.

In the answer of the question you will see the Branche to colomn. May be first set up all questions and answers and then determine the logic. For sure it works for the multiple choice questions for the other question types you have to check and test.

Kr.

MJ

[DAcker]

Hi MJ,

I have 30 questions and one main questions with 3 answers. Depending on which answers was chosen I want to make section A, section B or section C visible.

I see the "branch to" field. But where do I maintain for which answer I want to branch to which section?
KR,

Deborah