Guided Sales Quote - Utilities Enrollment Process in C4C

[former_member681876]

Hello Experts,

We are new to Sales Quotes in C4C and are following this help document for creating utilities specific quote.

Utilities Enrolment Process

In the second step of this process we see there are two options POD and Sales POD

What is the difference between both of them and how does it impact quote creation?

When we tried first option - Add POD Sales POD IDand other fields were missing.

When we tried second option - Add Sales POD, creating Sales POD from POD external ID is was not received.

In the Help document we also observed a Note which said-

"The standard POD table in ISU-EUIHEAD is enhanced with the field SALES_POD_ID so that the project can store the corresponding Sales POD ID. This also updates the Sales POD in SAP Cloud for Customer with corresponding ISU POD ID."

But in our S/4 system we cannot find the SALES_POD_ID in the standard table EUIHEAD

Currently we are S/4 HANA 2020 FPS00. Does it support enrollment process from quote in C4C?

Hence would like to know if this is an S/4 HANA issue or we are missing a configuration in C4C.

Really appreciate any kind of insight to this process.

Thank you.

Shruthi