Grey Fields in adaptation mode in standard UI

[former_member640082]

Hello experts,

I want to make the customer field visible in my standard UI

How can i make grey fields in standard UI visible via adaptation or via PDI.

[dhruv_mehta]

Hi Sarah,

I too observed that in adoptation mode , what you can try is go that field with right arrow, click on personalize and come back to this view. it will be not greyed out anymore. like below.

and then u will see its not greyed out anymore.

BR

Dhruvin

[Adam_A1]

Hello, if none of proposed resolutions works. Unavailable button might be caused by some Scoping restrictions.
For example, Create new Measurement Attribute button, won't be available, if we have Scoped to YES: "Do you want to replicate business attributes from an external application to your cloud solution?"
KBA note: 2732432

[former_member696337]

Hi, I also have the same issue. Can anyone please help how to resolve.

[aarathi_0706]

Hi I want to add Document type field to my "New Sales Quote" screen in C4C.. but how to enable this?

[former_member640082]

Hello,

Thank you Dhruvin for your answer, i Did as u said but the field customer still grey even that personalize in customer field is enabled

capture-customer-field.png

[samirv]

You also need to ensure the Hide option is unticked.