Getting exception while doing the solr index

[former_member624336]

We are upgrading hybris 6.2 to 6.5, getting exception while doing solr index.

ERROR [hybrisHTTP32] [SolrSearchRequestResponsePopulator] Exception while executing SOLR search de.hybris.platform.solrfacetsearch.search.FacetSearchException: de.hybris.platform.servicelayer.exceptions.UnknownIdentifierException: Active index not found: {indexedType=SolrIndexedTypeModel (8796093089951@4), active=true, facetSearchConfig=SolrFacetSearchConfigModel (8796093089944@2)}

Caused by: de.hybris.platform.servicelayer.exceptions.UnknownIdentifierException: Active index not found: {indexedType=SolrIndexedTypeModel (8796093089951@4), active=true, facetSearchConfig=SolrFacetSearchConfigModel (8796093089944@2)}

Caused by: de.hybris.platform.solrfacetsearch.solr.exceptions.SolrIndexNotFoundException: de.hybris.platform.servicelayer.exceptions.UnknownIdentifierException: Active index not found: {indexedType=SolrIndexedTypeModel (8796093089951@4), active=true, facetSearchConfig=SolrFacetSearchConfigModel (8796093089944@2)}

[former_member701594]

Hi Siva,

This error comes when baseStrore is missing SolrFacetSearchConfiguration .Please do check the configuration once. If the Configuration is already there, so make sure that it must be the correct indexer to avoid this exception.

Note: If Sites have multiple stores then do check for all other stores also, to avoid any issue .