Getting a BSP Error when opening the technical data via F2 in CRM Web UI

[Chris_A24]

Hi all,

there is a strange problem I am facing right now in CRM Web UI.
A certain field in Web UI causes a BSP Error, if I try to open the technical data of that field via F2.
The BSP Error says that I should check the Systemlog with Message ID "BRA" for further infos.
But the log says that there is no corresponding message in table TSL1T so I have no idea what is wrong.

Do you guys have any idea what could cause this problem?

Thank you!

[thalesvb]

Hi

For related Message ID "BRA" I recommend start reading from KBA 2989013 to find out how to discover the real message.

Now the error itself on F2, most likely be KBA 2218039 the one to help you solving, but please check first the one about BRA to have system spit out the real error message and see if matches with this second KBA.

Kind regards.