Functionality Question: Customer Checkout Manager

[RWeidner]

We have 2 CCO POS Systems connected to a Business ByDesign system.

As seen in the documentation, with the CCO Manager (or Server) could be used to create vouchers that can be used in both POS.

Question1: Is this also possible for customer returns (customer buys in one shop and wants to return in the other shop and gets a voucher)?

Question2: Is is possible to connect a CCO to a ByD-System for syncing Articles, Customers and doing the financial postings and at the same time to a CCOS for syncing vouchers and returns?

best regrads & thanks in advance,

Reinhard

[Mateus_Grings]

Hi Reinhard,
please, check if this blog helps you: https://blogs.sap.com/2017/11/06/integrate-sap-customer-checkout-point-of-sales-with-sap-bydesign/#

See also: https://blogs.sap.com/2017/05/04/sap-customer-checkout-troubleshoot-and-faq/
Specially this chapter: 1.5 Is it possible to integrate SAP Business by Design to SAP Customer Checkout?

If your question in answered, kindly select the answer as "Right Answer". This helps other member of the community to follow and easily locate answers>

Regards,
Mateus

[Mateus_Grings]

About returns you can find more here: https://answers.sap.com/questions/241652/return-in-other-cco-installation.html
And here: https://answers.sap.com/questions/632721/return-of-items-in-different-locations-pos-system.html