FSM DEV - Restore from Production - User login falures

[robertstam1]

Hi,

I have done a Backup of or production system and used that to Restore our Dev environment in order to get a clean copy.

I have run Reassign Persons as per our documentation.

What I find is that some of us can login to either the User or Admin shells, but some get an error.

For example

logging in to the Admin shell
{"error":"CM-02","message":"CM-02: The service experienced an unexpected error.","values":[],"id":"fd37b76e78af432483cfbd8c07ee1641"}

It appears that issue may be with SAML since the user gets to this URI before it fails:
https://auth.coresuite.com/api/oauth2/v1/saml/[companyxxxx]/consume

A login to the User shell gives this:
{"error":"CM-05","message":"CM-05: Input field has an incorrect value. Input: [Use PASSWORD authentication!].","values":["Use PASSWORD authentication!"],"id":"d2bbe67d04c043e3bb8777debb2d8b20"}

We are using SSO so password should not be required. In any case I and other successful users are configured the same.

Any direction appreciated.

[DAcker]

Hello Robert, 
did you found a solution?
I have the same issue "CM-02: The service experienced an unexpected error." for a user in production. 

BR, Deborah