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Form Settings - Contact Type

vervinckt_joyca
Active Contributor
0 Likes
223

Hi,

In the Form Settings (content studio), there is a dropdown box "Contact Type" where you can choose between

- Prospect

- Consumer

- Business Partner

These terms don't exactly match with other terms used throughout the SMC system, and I don't seem to find confirmation about this in the documentation, but is the following assumption correct?

- Prospect causes the IS_CONSUMER field to be blank (so actually Prospect = Suspect)

- Consumer causes the IS_CONSUMER field to be X

- Business Partner causes the IS_CONTACT field to be X (so actually Business Partner = Contact)

Thanks,

Joyca

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KunalBansal
SAP Champion
SAP Champion
0 Likes

Hello Joyca,

Yes, cause we are not talking about the Suspect here in case of Forms, but only Prospect, BP and Consumers.

I hope this is helpful. Thank you.

Best Regards,

Kunal Bansal, SAP Marketing Consultant