Flexible workflows for Service Transactions

[Siraj_Saibudeen]

Hi Service Experts,

I do not see any of the service transactions included in the flexible workflows feature enabled in S/4 On-Premise solution. Is it in the future roadmap to include service transactions (Service Contract, Service Order,...) in the flexible workflow framework.

If we want to implement an approval process for Service Contracts, are there standard workflows enabled in the system which we can adapt and customise?

Thanks,

Siraj

[Silvia_Ventura · Accepted solution]

Hello Siraj

there isn't any option as far as I know (until 2022). I've checked the roadmap and it seemed not included in a short term.

https://roadmaps.sap.com/board?PRODUCT=73554900100800000266&range=CURRENT-LAST&q=FLEXIBLE%20WORKFLOW...

Best regards

Silvia Ventura

[Siraj_Saibudeen · Accepted solution]

Hi Silvia,

Thanks, Yes I reviewed the roadmap and did not find this item in any of the upcoming releases.

Do you know of any customers who has implemented custom workflow for the service transactions, or any hints or suggestions from your end regarding this requirement.

Thanks,

Siraj