Filter Transaction Type from Parent Ticket

[rcab]

Hello Collegues,

I have specific transaction type of ticket,

There is a functionality to create a subticket,

I need to create only one other kind of transaction type from the parent ticket,

I try with code list restriction, but not recognaize the field of parent id ticket.

I the rule tool, there is not exists the parent id ticket list.

Regards

Roberto

[rcab]

Thanks Ankush,

In my case, I´m not trying to limit number of subticket,

I try to manage the type of ticket, only if is coming from parent ticket.

Regards.

[AnkushPashine]

Hello Roberto,

In standard, there is no scoping to restrict/limit on number of Sub-Tickets to be created from Parent Ticket.

Thanks and Regards,

Ankush Pashine.