Failed to convert 'MediaModel' to format 'ConversionMediaFormatModel' for container 'MediaContainer'

[VitaliiOlkhovsk]

Hi experts I faced with the next ERROR (Failed to convert 'MediaModel' to format 'ConversionMediaFormatModel' for container 'MediaContainer') when try to convert missing media. I did all steps from documentation but its still not working for some medias, could you help and explain what could be the reason? (https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD/403d43bf9c564f5a985913d1fbfbf8d7/8b3669cc8...https://help.sap.com/docs/SAP_COMMERCE_CLOUD_PUBLIC_CLOUD/403d43bf9c564f5a985913d1fbfbf8d7/8b3669cc8...)