Extending account central search

[polpa_sup]

Hi Colleagues,

Is it possible to extend account central search in SAP C4?

We'd like to add "tax number" in central search.

For instance, this customer has tax number 12373391-6 set as tax number for country CL

Expected solution is to be able to search for its number in central search:

We understand that tax number is not an attribute as a field and it's a table assigned to the account. If this is a limitation, it would be possible to add an account AET extension field instead?

Regards,.

Renato

[former_member226]

Hi,

From a business process point of view, an account can have more than 1 tax ID within 1 country and hence C4C cannot search for tax ID from central or basic find. Even with a custom implementation, you will not be able to search everything from tax table within basic find.

However, if you have a specific tax ID then you can achieve this using a very small PDI implementation. You need to:

1. Create a custom extension field from KUT and edit this field definition. Here you can edit the services and look for the corresponding queries and enable this field.

2. Write a small script that will filter the Tax ID and copy this to the custom field created in step 1.

3. Add this field to advance search criteria so that the user can use this.

4. Optionally, you can also enable field form step 1 to enterprise search and then the user should be able to search it from the enterprise search option.

enterprise-search.png

Thanks

Saurabh