Executing indexer worker as an admin user failed: Backoffice

[shrikant_nikam]

I am getting below error on production backoffice SolrIndexer Execution -

ERROR Executing indexer worker as an admin user failed:

Issue Origin - Getting constant exception over production admin node -

INFO | jvm 1 | main | 2018/08/08 08:38:41.004 |  de.hybris.platform.solrfacetsearch.solr.exceptions.SolrIndexNotFoundException: de.hybris.platform.servicelayer.exceptions.UnknownIdentifierException: Active index not found: {indexedType=SolrIndexedTypeModel (8796158593183@3), active=true, facetSearchConfig=SolrFacetSearchConfigModel (8796158593176@1)} INFO | jvm 1 | main | 2018/08/08 08:38:41.004 | at de.hybris.platform.solrfacetsearch.solr.impl.DefaultSolrIndexService.getActiveIndex(DefaultSolrIndexService.java:218) ~[solrfacetsearchserver.jar:?] INFO | jvm 1 | main | 2018/08/08 08:38:41.004 | at com.hybris.backoffice.solrsearch.indexer.cron.BackofficeSolrIndexerDeleteJob.synchronizeIndexForType(BackofficeSolrIndexerDeleteJob.java:65) ~[backofficesolrsearchserver.jar:?] INFO | jvm 1 | main | 2018/08/08 08:38:41.004 | at com.hybris.backoffice.solrsearch.indexer.cron.AbstractBackofficeSolrIndexerJob.synchronizeIndexForConfig(AbstractBackofficeSolrIndexerJob.java:110) ~[backofficesolrsearchserver.jar:?] INFO | jvm 1 | main | 2018/08/08 08:38:41.004 | at com.hybris.backoffice.solrsearch.indexer.cron.AbstractBackofficeSolrIndexerJob.synchronizeIndexAndRemoveModifiedItems(AbstractBackofficeSolrIndexerJob.java:78) [backofficesolrsearchserver.jar:?] INFO | jvm 1 | main | 2018/08/08 08:38:41.004 | at com.hybris.backoffice.solrsearch.indexer.cron.AbstractBackofficeSolrIndexerJob.performIndexingJob(AbstractBackofficeSolrIndexerJob.java:56) [backofficesolrsearchserver.jar:?] INFO | jvm 1 | main | 2018/08/08 08:38:41.004 | at de.hybris.platform.solrfacetsearch.indexer.cron.AbstractIndexerJob.perform(AbstractIndexerJob.java:40) [solrfacetsearchserver.jar:?] INFO | jvm 1 | main | 2018/08/08 08:38:41.004 | at de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob.performCronJob(ServicelayerJob.java:38) [processingserver.jar:?] INFO | jvm 1 | main | 2018/08/08 08:38:41.004 | at de.hybris.platform.cronjob.jalo.Job.execute(Job.java:1390) [processingserver.jar:?]

[Former Member]

Did you found a solution to this? I am getting a similar error when i try to see list of products in the backoffice.

[geffchang]

What exact Hybris version are you using?

[karnwal_ankit]

In Facet Search Configuration -> SolrServer Configuration it should not point to localhost. There should be only one master solr server endpoint url and that has to be environment specific. It should not be localhost.

[shrikant_nikam]

I am using 6.5 Version