Error: Outbound Check Failed, Email. (Sinch)

[former_member654580]

Hi experts

I already have the connection with Sinch configured to launch emails.

I did a test from the shipping profiles and I get an email from both configured profiles.

But I did a test, creating an email campaign, but that email does not arrive.

When checking in the customer interaction section it tells me: Outbound Check Failed, Email.

All these tests are in Test environment

BR.

Elio C

[JEFODB · Accepted solution]

Hi Elio,

did you add the e-mail to the inclusion list?

See: Campaing inclusion list for more information.

[former_member654580 · Accepted solution]

Thank you jefodb