Enhancement Parties involved in Service Ticket C4C

[Former Member]

Hi Together,

currently in the parties involved tab all connected relations are visible. Also the Party ID's are visible but it is not possible to make visible the Employee ID (162186) in the list.

The ID is linked to the Employee, now we want to enhance the Parties involved list with the Employee ID if it is possible.

Any ideas for solution?

Thanks and best Regards

Johannes

[RB777]

Hello Johannes,

If you want to bring the Employee ID (162186) in the same column ID along with the other values of the column, you can dynamically populate the same.

The dynamic behaviour should be like:

1) When Employee party is loaded it should show Employee ID

2)When Other parties load, it should the corresponding Ids.

But if you need to navigate to the Employee screen by clicking on it, you can even dynamically set the EmployeeThingType as like above with Employee UUID.

Hope this could help you.

Thanks,

Mary

[Former Member]

Hi Kumar,

thanks for reply do you have a tutorial or link to enhance UI's or could you provide the steps? My training has been a long time ago. 😞 I'm not sure, but is it necessary to create a BO extension?

Best thanks

Johannes

[tamitdassharma]

Hi Johannes,

You can enhance the UI using the SAP cloud SDK and add a custom column in the list and populate it with the employee ID when the UI loads.

Let me know if this solves your problem. Else standard needs to be altered and you might raise it in the ideas portal.