on 2020 Aug 03 11:57 AM
Hi Experts,
we would like to use the new SOAP WebServices to replicate Business Partners and Relationships from SAP Sales Cloud to SAP Marketing Cloud.
When creating the new Communication Arrangement SAP_COM_0475 I'm able to download the WSDL for the Service (https://my123456-api.s4hana.ondemand.com/sap/bc/srt/scs_ext/sap/businesspartnersuitebulkreplic).
But how can I enable my Custom Fields for that new SOAP Service?
For example for Corporate Accounts? I would expect to find it in the Custom Fields & Logic app under the SOAP-APIs tab. But there's only the possibility to enable it for LeadReplicationRequest_Out.
These Custom Fields are urgently needed for example to define our Marketing Areas.
BR Tobias
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AnswerRequest clarification before answering.
Hello schneidert,
If you want to use a Custom Field in the SOAP Based BP iFlow, you need to create this Custom Field under the "Business Partner Core View" Context and enable the "Marketing: Transfer Business Partner Data to Interaction Contact" Business Scenario.
When you do this, the same custom field is created under "Marketing: Contact and Corporate Account" Context. Because of this Context, this custom field cannot be replicated through the Lead iFlow.
The answer from SAP was:
If you need to use a field in the Lead replication iflow, you need to create the Custom field under the "Marketing: Contact" Context or the "Marketing: Corporate Account" Context.
They also suggest to me to create an Influence Ticket.
Regards,
Nadir
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Hi scapin0,
as you mentioned in your answer to your question https://answers.sap.com/questions/13088542/business-partner-replication-iflow-from-c4c-to-mc.html you are facing issues with the new SOAP integration. Did you get that working?
We're also facing issues and for now we haven't been able to replicate Business Partners using the new iFlows.
Do you know if there's the possibility to use custom fields in that API?
BR Tobias
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Hi Tobias,
As per my knowledge, the SOAP API service in SMC can only be used to Export Leads Asynchronously to maybe a CRM system for example.
Thank you.
Best Regards,
Kunal Bansal, SAP Marketing Consultant
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Hi Kunal,
I'm talking about the new SOAP API which could be used to Replicate Business Partners from Sales Cloud to Marketing Cloud: https://help.sap.com/viewer/8868e7c0c9bb4d2985075675a42af948/2008.500/en-US/cdbf06c2407d4d28b77fd74a...
With that scenario we should be able to create B2B leads later on from SAP Marketing Cloud in SAP Sales Cloud that have only an Account name.
Hi Tobias,
I understand your query now; in standard design, it's not available for SOAP-API to use BusinessPartnerReplication_In or such but only for OData API.
Thank you.
Best Regards,
Kunal Bansal, SAP Marketing Consultant
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Hi kunalkumar.bansal,
so we're not able to use our Custom Fields in the new SOAP API which should be used if we need to create B2B leads??
BR Tobias
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Hi kunalkumar.bansal,
yes I can also see that for my Custom Fields.
But I thought this has only to be enabled if I need the field in the Lead for the Outbound Replication from SMC to Sales Cloud.
I would expect to have another entry there for BusinessPartnerReplication_In or something like that. Like we can enable them for the different OData Services. But I will try
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