Emarsys Tenant Strategy

[denmar_l_villanueva70]

Hi experts

Can you provide insight or share guides or links on what is the best practice for Emarsys tenant strategy? If we have 4 PRD tenants (for different regions and hence currencies), is it ideal to also get 4 Test tenants? If we do so and we're finally ready to cutover to PRD, how do we move configurations? Manually?

Thanks

[juanescab]

Hi Denmar, I hope you're doing well,

As Adam Lut mentioned, configuration cannot be copied from one tenant to another.

To complement this discussion, from my experience, you can use these types of tenants to perform different tests, mainly regarding your different data entities health status, with the aim of avoiding common mistakes that imply re-processes, such as emptying your Smart Insight database after you upload great quantities of sales data. Also, these tenants may help you develop functionalities prove of concepts, to validate the feasibility of different functionalities given your customer's digital assets.

I haven't read anything else about "test tenants", and I believe that they may be the same than "demo tenants". In that case, here some complementary information about the functionalities scope of demo tenants.

I hope this helps you.

Best,

Juan Cabrera