Emarsys Tenant Strategy

[denmar_l_villanueva70]

Hi experts

Can you provide insight or share guides or links on what is the best practice for Emarsys tenant strategy? If we have 4 PRD tenants (for different regions and hence currencies), is it ideal to also get 4 Test tenants? If we do so and we're finally ready to cutover to PRD, how do we move configurations? Manually?

Thanks

[Adam_A1]

Hello Denmar,

as far as I know, there are no test tenants in Emarsys.

Configuration cannot be copied between tenants/accounts, refer to my question and answer by Will:

"[...]I'm afraid that we do not support cloning accounts, which I think is what you are describing. Given the flexibility of our account provisioning, and the fact that all the account assets are cloud-based, there is a risk that assets can be overlooked and then shared between accounts - for example accesing the same voucher pool or external database table. We recognize that this is a limitation for certain business cases but it is better practice to create and provision each account separately.[...]"

https://answers.sap.com/questions/13706084/copying-tenant-cofiguration-to-other-tenant.html

Greetings,

Adam

[denmar_l_villanueva70]

Hi Adam, thanks for your inputs. Noted on the fact that Emarsys doesn't have cloning or copying of solution profile. But just wanted to share that in the guide, it mentioned option to provision Test tenants.

https://help.emarsys.com/hc/en-us/articles/12777246080657-SAP-for-Me-Provisioning-help