Emarsys iOS example doesn't work

[former_member987723]

Hallo,

we followed the integration example for iOS at https://help.emarsys.com/hc/de/articles/360004905078-iOS-integration-Mobile-Engage-iOS-SDK closely. That is, we created a Swift application, set up Emarsys as described and set the nofication delegate as described. The push token is also set.

In Emarsys, I can see all the SDK events, including the push token.

But now when I try to push a test message to the application, it is not received or shown. I tried a lot of things like setting up a contact and pushing the message only to the contact, setting up a segment for all iOS devices and pushing it to that, but unfortunately nothing helped.

Do you have an idea what could be wrong? Or is there even a fully working sample application?

Here is our code (application code and merchant id omitted):

class AppDelegate: UIResponder, UIApplicationDelegate {

    func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?) -> Bool {
        // Perform custom app setup or configuration here
        let config = EMSConfig.make { builder in
            builder.setMobileEngageApplicationCode("....")
            builder.setMerchantId("....")
            builder.enableConsoleLogLevels([EMSLogLevel.trace, EMSLogLevel.debug, EMSLogLevel.info, EMSLogLevel.warn, EMSLogLevel.error, EMSLogLevel.basic])
        }

        Emarsys.setup(config: config)

        // Handle push
        UNUserNotificationCenter.current().delegate = Emarsys.push

        // Example: Setting up a navigation bar appearance
        let appearance = UINavigationBarAppearance()
        appearance.backgroundColor = .blue
        UINavigationBar.appearance().standardAppearance = appearance

        UNUserNotificationCenter.current().requestAuthorization(options: [.alert, .badge, .sound]) {
            (granted, error) in
                if granted {
                    DispatchQueue.main.async {
                        UIApplication.shared.registerForRemoteNotifications()
                    }
                }
        }
        return true
    }

    func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) {
        Emarsys.push.setPushToken(deviceToken)
    }
}

Thanks,

Steven

[moshenaveh]

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