Emarsys Account Engagement API Monitoring/Calls

[SCHNEIDERT]

Hi Experts,

is there a way to monitor the API Calls that are made to Emarsys?

In Sales Cloud I have the OData API Monitor and can see the different calls that are made by Account Engagement Data Integration Service. It would be great to have the same possibility for Emarsys.

If that's not possible, does anyone know if Contacts are always updated with a full update?

So, if there's a field change for Contact Person in Sales Cloud (e.g. date of birth), then only the birthday field is updated in Emarsys or the whole contact with all fields that are available in Account Engagement Data Integration Service?

Kind Regards

Tobias

[former_member764629 · Accepted solution]

Hi Tobias,

That is correct. Unfortunately, we don't have a monitoring tool that shows the user the exact payloads from the specific API requests.

If you just want to see the reference payloads, you can certainly take a look at the public API endpoints and the associated sample payloads. But I understand very well that this is not really what you are looking for. Please feel free to submit an influencer request.

Kind Regards,
Lara

[SCHNEIDERT · Accepted solution]

Hi Lara,

alright, thanks for confirming.

I opened a request: https://influence.sap.com/sap/ino/#/idea/297848

BR Tobias