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Emails from C4C are not signed (DKIM)

lukasmaichin
Newcomer
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438

Hello,

we have had our sender domain set up for signing with DKIM via an incident. The domain was customized and all work was done on both sides.

When sending a mail (e.g. from a C4C ticket), a look into the e-mail header shows that the wrong technical sender domain is used.

There it says: smtp.mailfrom=myXXXXXX.mail.crm.ondemand.com

This should actually be myXXXXXX.infomail.crm.ondemand.com, so that the desired DKIM entry takes effect.

Which settings or actions are necessary to use the correct sender address?

Greetings Lukas

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