Email verification mechanism OOTB

[SAPSupport]

Hi Team,

We have a requirement to send the email verification link during the registration process and validate the customers email with think link before they can login to the sotrefront.

Can you please confirm if OOB hybris provides this feature as we tried to look into docs but didn't find any such reference.

Is this will be a custom implementation.

Thanks

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[SAPSupport · Accepted solution]

The SAP Commerce Accelerator provides integration with the SAP Commerce Process Engine out of the box. This comes implicitly with its integration with the yacceleratorfulfilmentprocess extension as well as a new processes to handle storefront user events and asynchronously constructing and sending emails.

As for the requirement, OOTB provides the "Customer Registration Email Process" which is used for creating and sending an email: https://help.sap.com/docs/SAP_COMMERCE/4c33bf189ab9409e84e589295c36d96e/8ac83acd8669101496b4aa5eaf62...

Additionally, OOTB also provides some Email Templates including "email-customerRegistration", the email will be sent when a user registers in the online storefront: https://help.sap.com/docs/SAP_COMMERCE/9d346683b0084da2938be8a285c0c27a/8ad26e9786691014b56dfd3fe3f5...

Besides, in the OOTB "B2B Early Login" functionality, a pre-defined registration process is provided: https://help.sap.com/docs/SAP_COMMERCE/4c33bf189ab9409e84e589295c36d96e/8ac2d88f86691014858efbd2faa5...

In case the default functionality doesn't satisfy the business requirement, then customization is necessary.

[ZoeyLanam]

Sending an email verification link during registration is super important for keeping things secure! I haven’t dug into the Hybris documentation myself, but it sounds like you might need a custom implementation if it’s not mentioned there.

When I set up a similar process for a project, I found it really helpful to include an email checker tool to clean up the registration list. Using a free email checker helped me catch a few invalid addresses before sending verification emails, which saved me from dealing with a lot of bounced messages later on. It made the whole process smoother.