Email survey with direct answer?

[Former Member]

Dear Experts,

I have a question in regards to Cloud for Customer Email surveys.

I need to start a survey with only one questions where the answer can only be yes or no.

I would like to have a link to "yes" and one to "no" directly in the Email body, instead a link to the survey.

Is that possible?

Kind regards,

Nils

[former_member1115]

Hi Nils

You can try to achieve it by using webservice (odata/REST). You will need to build an email template and in the template provide two webservice URLs (one each for YES and NO).

Executing the services on clicking YES or NO and it should go and record appropriate data in C4C. If this works do let us know. Although, technically it will not be C4C survey and the data will not be available in survey reports.

Regards

Praveen

[Former Member]

Dear Praveen,

Can you provide more details on this?

Bohu