on 2019 Apr 29 6:21 AM
Dear Community,
Greetings!!!
Please help on the following scenario:
We are implementing SAP Hybris Marketing On premise for one of the clients (ISU - Utilities) in Dubai.
The task is to pull all contract accounts along with Business partners from ECC to Hybris via SLT.
We are successful getting the BPs into Hybris as Corporate Accounts and failed to bring Contract Accounts which are associated with Business Partners.
In Hybris, our client only choose contract accounts to create target groups for Campaign execution.
In this regard, we request steps to execute to replicate BP associated contract accounts replication from ECC to Hybris as contacts OR any other attribute to use them to create target groups.
Your immediate support will help us to proceed further.
Best Regards
Gopal
Request clarification before answering.
Hi Josef,
Thank you for your guidance. We will try to create custom web service and iFlows for Business Agreements from CRM to replicate in Hybris (1909 - On premise).
Best Regards
Gopal
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Hi Gopal,
unfortunately we do not plan to develop integration content for integrating CRM contracts into Marketing Cloud, but one has to use our APIs with the named payload examples to develop custom iFlows.
Kind Regards,
Josef Ehbauer
Product Management SAP Marketing Cloud
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Hi Gopal,
if you run SAP Marketing with release 1809 or 1909 it is actually not advisable to implement agreement related data using a CBO. i would recommend to use the standard agreements and use extensibility of agreements for customer specific enhancements.
Kind Regards,
Josef Ehbauer
Product Management SAP Marketing Cloud
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Hi Gopal,
SAP Marketing does not have a standard integration for agreements, which is based on SLT, but one can think about using the CPI-based integration package which is available for Markering Cloud.
Please refer to the following package
https://api.sap.com/package/SAPS4HANAUtilitiesIntegrationwithSAPMarketingCloud?section=Artifacts
Kind Regards,
Josef Ehbauer
Director Product Management SAP Marketing Cloud
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Dear Josef,
My apologies for the delayed response.
Unfortunately, my client did not have S/4 as back-end system.
However, alternatively we are working on Custom table creation in Hana studio to replicate Utility relevant data to SAP Marketing to use them in Target Groups / Campaign Management.
Thanks & Best Regards
Gopal
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