E-mail service provider for Marketing Cloud

[anithamathew]

Hi,

Is it possible to use Office 365 SMPT server with SAP Hybris marketing On-Prem.

If possible please share any config guide for the same.

Regards,

Anitha Mathew

[silviabackes]

Hi Anitha,

Do the answers solve your question? If yes, please close the question using the "Best Answer" button. Otherwhise please tell us what you are missing. Thanks and kind regards,

Silvia

[BrettJhonson]

To configure Office 365 SMTP with SAP Hybris Marketing On-Premise:

1. Log in to SAP Hybris Marketing and navigate to Administration -> Communication Management -> Communication Systems.
2. Create a New Communication System:
   • Set Host Name: smtp.office365.com
   • Port: 587
   • Enable TLS/SSL
   • Enter your Office 365 email and password.
3. Save and Test by sending a test email.

In SCOT (SAPconnect):

1. Activate SMTP service using SMICM -> GOTO -> Services.
2. Create an SMTP node in SCOT:
   • Mail Host: smtp.office365.com
   • Port: 587
   • Enable TLS.
3. Monitor using SOST.
4. Alternative SMTP server- SMTPget