Down Payment Request for Italy allows Gross Price only

[SAPSupport]

Dear SAP support,

please open Workcenter "Sales Orders" --> "Sales Orders" and search for sales order ***.

Please carry out the following steps for the sales order:

1. Marking the sales order line and clicking on "Create Down payment"
2. Entering "External Reference = Test", "Amount = 10EUR", "Tax Country/Region = Italy"

When entering "Italy" as country, the checkbox for "Gross / Net indicator" is automatically set. We've observed this behaviour only for Italy. When entering a different county, the checkbox isn't set.

We don't want to invoice gross and therefore do not want the checkbox to be ticked. Unfortunately, we cannot uncheck the box manually. Please let us know where this can be changed and where it's configured that the system behaves like this for Italy.

You can also take a look at sales order ***. In the follow-up process we have problems due to the tax code *** and receive inconsistent invoice requests (see e.g. invoice request **). The checkbox shouldn't be checked here either.

As the down payments in the production system must be created urgently with tax code ***, which is not possible at the moment, we need a solution as soon as possible.

Best regards

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[SAPSupport · Accepted solution]

Dear customer,

As per our analysis, this is the expected system behavior.

Due to legal requirements, Business ByDesign's system only allows you to release Down Payment Requests in Gross Price for Italy.

This behavior occurs since the System Release 1902 and is documented on KBA 2760906 - Down Payment Requests only with Gross Price [Italy Only] (https://me.sap.com/notes/2760906).

Best Regards,

Marcelo
SAP Product Support