Display custom field from the corresponding Corporate Account in the Contact

[Katharinam]

Dear Experts,

Is there a possibility to display the custom field "SAP Number" from the corresponding Corporate Account on the overview page in the Contacts App?

Use Case:

A custom field called "SAP Number" was built for the business context “Marketing: Contact and Corporate Account” in order to be displayed in the “Facts”-Sheet of an Account in the Spotlighting Accounts App. This custom field is filled with the ERP-Number of the corporate account via C4C.

Now we would like to be able to display this custom field "SAP Number" (of the corporate account) in the contact overview as well. So we can identify the contact explicitly by the ERP-Number of the corporate account.

Does anyone know a way to display the field in the contact or contact overview? Or does anyone have another idea for a solution?

Thanks in advance!

Katharina

[andreasfranz · Accepted solution]

Hi Katharina,

thanks for you question.

My understanding is that it is possible at the moment. However I believe this is a valid requirement. Can you be so kind and open an influencer request for this requirement?

Thanks!

Andreas Franz

[Katharinam · Accepted solution]

Thank you for your answer andreasfranz!

Improvement Request created: Improvement Request Details - Customer Influence (sap.com)