Discount issue

[anderson_schmitt]

I Have a problem with discounts when receipts are synchronized to SAP Business One.

The discounts in the Items Lines made in Customer Checkout Receipts are stored in SAP Business One Invoices as a Header Discount and It is not convenient because in the same receipt I may have two or more Items that all aren't discounted.

It Happens with SAP Business One 9.2 PL 07 (SQL) and SAP Customer Checkout 2.0 FP06 PL08

Would you please help us resolving this issue?

[bikash_bansal · Accepted solution]

Hello,

Items discounts are transferred to SAP B1 as item discount and
Header discount are transferred to SAP B1 as header discount.
First of all there is no configuration in SAP Customer Checkout that decides it. We do not automatically convert header discount into item discount based on any configuration.

I tried this for SAP Customer Checkout FP08 and also SAP Customer Checkout FP012(In development version). I also tried combination of B1 version and MS SQL/SAP HANA. In all my test all things are working fine and as expected. I am connected to a DEMO_DE (Germany) database.
Several screenshots attached.

I don't know if this is very specific to your localization or a bug in B1 version which was fixed later etc. Please try this with DEMO_DE database or the b1 versions, i have in screenshot and give us feedback so that we can comment further.

The rounding of discount of 1 cent or 50% into 49.997% is a rounding topic(caused by recalculation by SAP BusinessOne). And as you see in all screenshot below. Item discount is transferred as item discount.

If ur question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout

[bikash_bansal]

Hello,
FYI
Another partner who reported this issue to us, said that it got solved for them by updating their SAP BusinessOne.

Best Regards,
Bikash Bansal

[Fedias]

Hi Bikash,

We are using SAP B1 V10 FP2102 and CCO V 2.0 FP11 PL04 and the latest scenarios in IF.

We tried again to set line discount in CCO but in B1 invoice comes as Header Discount.

[bikash_bansal]

Hello,

Which version of SAP BusinessOne are you using?
V10 is not enough.. because for each Patch the software can change.
If you are using the exact same version like in my screenshots and still have the issue then you need to report a ticket for SAP BusinessOne.

Best Regards,

Bikash Bansal

[Fedias]

We are in the latest version

SAP B1 Version 10 FP.2102 which is newer than the screenshots above

[bikash_bansal]

Hello fediasvisionsoft;

Kindly report this as a BCP ticket to SAP BusinessOne. From a Customer Checkout perspective there is no setting or configuration to influence that.

Regards,
Bikash Bansal

[former_member869132]

Hi,

bikash.bansal Could you please let me know SAP BusinessOne V10 FP?

Best Regards,

Hnin

[Fedias]

Hi bikash.bansal,

We are also trying what Anderson says and experiencing the same issue. We are using SAP B1 V.10 FP2101 and SCC FP11 SP04. In integration framework we are using the V4.0.23 scenarios

Is there anything else we have to test?

[TZM]

Hi Fedias Papadopoulos,

How to do to show the decimal amount at discount column? One of my client cannot appear the decimal amount like your receipt screen at CCCo.