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Discount Groups in CCO

Former Member
0 Kudos
419

Good evening,

How to set discount groups in CCO.

In the example below, if we put a discount > 0 it is taken into account but if it is discount = 0 it puts 5%

It's not good

Thanks for your help
Best regards
Pierre BARRET

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gunther_sandtner2
Product and Topic Expert
Product and Topic Expert
0 Kudos

Dear Pierre,

Can you please do a discount group dummy change in Business One for the product group "Emballage"? For example, enter 1% discount and save it. Then overwrite back to 0% and save it again.

Afterwards go to Customer Checkout and perform a discount synchronisation (with Complete Synchronisation box ticked). CCO should now recognize that the discount in B1 got updated and fetch the latest discounts.

If this does not solve the issue please open an incident. We should then investigate this issue deeper.

Kind regards,

Gunther