Disable Marketing Permission

[former_member630182]

Hello,

our business requirement is to not map the marketing permission in SAP Marketing Cloud, in case no opt-in/opt-out arrives from SAP CRM.

Is there a way to disable marketing permissions or is it mandatory to set at least one value?

We tried in Manage your Solution with Outbound Marketing Permission settings, but we could not do it.

Thank you,

Sonia

[kedarnath_ellendula]

Hi Sonia

You can try implementing a BADI as well . we have a Badi of Business Object: Marketing permissiom

Marketing Extensibility -> Create Custom Field ( Select tab Custom Logic )

[Naveen_MP]

Hi,

During mapping use "IF" expression to validate the input data.

Set value to marketing permission only IF CRM Custom field = opt-in.

Refer attachment for example.

2019-12-10-09-00-25.png

[former_member630182]

Hello,

we saved a new version of standard iFlow Replicate Business Partner from CRM to SAP Marketing Cloud: in the Value Mapping we mapped a custom field in SAP CRM, containing the opt-in/opt-out value, with the standard field PermissiongGranted (the API used is API_MKT_CONTACT_SRV).

Thank you,
Sonia

[Naveen_MP]

Hi Sonia,

Could you please elaborate the issue?

are you using CPI pre-package for CRM integration?

Best Regards,

Naveen