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Deleting an opportunity in Sales Cloud

Former Member
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I wonder if there is any way to delete an opportunity from Sales Cloud that has been mistakenly created (the right way was to convert a lead - an opp has been directly created instead). Thank you!

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Answers (2)

nish_murthy
Product and Topic Expert
Product and Topic Expert

Hello vkgabriella,

Yes, you can delete Opportunities from SAP Sales Cloud, provided no follow-up documents are created for that Opportunity yet. In case follow up documents exist for the Opportunity already, you need to delete the the follow-up document first, and then attempt to delete the Opportunity.

To delete an Opportunity, you need to follow the below steps:

  1. Go to Sales work center -> Opportunities view
  2. Select the Opportunity you want to delete
  3. Click on the More button to bring up the Actions menu
  4. Select the action 'Delete'

In case you want to delete a huge number of Opportunities, you can use the Data Workbench function.

Please refer the Knowledge Base Article https://apps.support.sap.com/sap/support/knowledge/public/en/2533334 which explains how to delete Sales Data of an Account. The steps to delete an Opportunity are identical - instead of selecting the Account object in steps 3 and 7, you would need to select the Opportunity object instead.

Hope that answers your query.

Kind Regards,

Nishanth

former_member87164
Active Contributor