Default Value is not working for KUT field in C4C

[former_member703991]

Hi All,

I have created a dropdown field and set 1 value as default. When I'm creating a Sales quote the default value is shown. But after selecting an Account it's getting blank. Any reason??

[former_member462346]

Hi Riyu,

When you select an account during the creation of a quote, the application will trigger other functionalities that may affect the content of the field too.

It would be interesting to understand if you have:

1) Extension Scenarios enabled for this field (this is the most common reason for this kind of behavior, as it will look for values of other scenarios enabled and if none is found it gets emptied).

2) Code List Restrictions involving this field.

KR,

Diego