Data not available for error message in data load monitor and import monitor

[former_member601733]

Hi All,

In Marketing cloud, during delta load few records ended in error due to duplicate interactions. When i tried to see the data, it is not available in the data load monitor and the import monitor. for the same error message, i am able to see the error records before last week. do i need to do any changes or raise an incident with SAP.

[nicolae_ciumac]

Hi,

Are you sure that you package was not processed successfully.

If it's in status "Error", please raise an incident.

Best regards,

Nico