Hello dear community ,
in the past we had difficulties with the business integration framework. It crashed almost on daily basis, since we had the SAP Customer Checkout in several instances, the service had to be restarted manually so that the receipts from the SAP Customer Checkout could be transferred to SAP Business One. Then we fine-tuned the settings of SAP Customer Checkout together with SAP Support, but the problem was finally solved with an update of the business integration framework.
With the update of the integration framework, two more problem areas have evolved and both of them related to one another. After updating the B1iF, an complete article/ item master data synchronization in the SAP Customer Checkout could not be carried out because the version of the scenario sap.CustomerCheckout was reset back to 3.3.64. So, we updated the scenario to the latest version 4.0.43.
Unfortunately, later on we realized that a customizing was not working as desired. The customizing should be triggered in SAP Customer Checkout when selling on account. In this case the customizing did not create an outgoing invoice in SAP Business One, but a delivery note.
When checking the steps of the sap.CustomerCheckout scenario under setup, we noticed that the scenarios sap.POS.CreateUpdateTab, sap.POS.POSTB1Invoice, sap.POS.POSTB1Pay, sap.POS.POSTTECC6Invoice and sap.POS.POSTTECC6Pay were not activated. The customizing was enhanced in step sap.POS.POSTB1Invoice.
Have any notes been published in the past that these steps will be disabled due to an update?
Is there any possibility to reactivate the steps above?
Is there documentation on how to change the posting behavior through customizing, as in our case described (outgoing invoice to delivery note)?
Kind regards,
Njegos Ristic
Bluesky
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