Customer Checkout Monitor - DI Error: (-2028) [OINV.GroupNum]

[diana_smc]

Hi ,

I am having the following problem with Customer checkout documents integration:

1) I've set up the payment terms in the CCO with the same id as in SAP

2) The BP were all synchronized successfully

3 ) When I search for that BP in CCO I can see that the payment term is there (30 days/20 days, etc)

4) I do the document in the Monitor but the document does not goes true, and manually I need to insert the payment term because its not there. The message is: 999 - DI Error: (-2028) [OINV.GroupNum] , "No matching records found (ODBC -2028)"-The di call #1 did fail.

This happen for all BP and all payment terms.

I am setting up a chinese database.

Do have any idea?

Thanks

[gunther_sandtner · Accepted solution]

Hello Diana,

In Customer Checkout please double check that a valid payment term is maintained in

Configuration -> Integration -> SAP Business One -> Payment terms

The default value is -1 for a direct sale.

Best regards,

Gunther

[diana_smc]

Done.

Thanks again

[gunther_sandtner]

Hello Diana,

Thank you for your feedback. If my answer solved the problem kind mark it accordingly. This will help other users with a similar issue in future to find a solution.

Kind regards,

Gunther

[diana_smc]

Hi,

Problem solved. Thanks

Diana