Custom Field - Value of Numerical Text Field not shown on UI

[SCHNEIDERT]

Dear Experts,

I created a Custom Field of Type "Numerical Text" for Corporate Accounts and made it visible on the Corporate Account Factsheet using Adapt UI. I can see in the import monitor that the value is written correctly into that field.

But on the UI the value is not shown.

For all of my other Custom Fields of type Code List or Text the values are shown correctly.

What do I have to do to show also the value of the numerical text field?

BR Tobias

[KunalBansal]

Can you share some screenshot?

[SCHNEIDERT]

Hi kunalkumar.bansal, sure. Have a look at this:

As you can see, for the other Custom Fields the values are shown on UI. For my CF of type Numeric Text this is not the case.

[former_member226]

Hi,

There is no specific step needed in order to show the data from Custom Field of type "Number Text" on the contact profile UI. It should work with the usual process. As a checked point, did you verify via making a GET call if your custom field data is returned from the Database? If data is getting successfully returned then maybe you can try to switch the browser or clean the cache.If still data do not appear then I would propose to open a ticket.

FYI..I just tested in my system and I can see correctly the data being saved as shown.

custom-field.png

postman.png

contact-ui.png

[SCHNEIDERT]

Hi Saurabh,

thanks for your reply and the testing. I checked via Postman and get the data returned correctly.

I tried with Chrome, Edge and even IE and also cleared the cache but still got the same result... I will open an incident.

BR Tobias

[KunalBansal]

Hi Tobias,

I hope you have checked the "UI Generation" checkbox before publishing?

best regards,

Kunal

[SCHNEIDERT]

Hi Kunal,

are you talking about a CBO?

I enabled the Custom Field for the UIs and Reports in the corresponding tab.

BR Tobias

[former_member654580]

Hi Kunal

Can you show where that check is done?

BR.

Elio C,