Custom action on Lead OWL is not showing

[tris_001]

Hello,

For a project I need to add a custom action (Button) to the standard OWL screen of leads (/BYD_COD/SalesOnDemand/Marketing/Prospect/COD_Mkt_Prospect.OWL.uicomponent).

The steps I take are:

1. Navigate to the screen in ui designer -> extensibility explorer

2. Click on the buttongroup I want to add the button to.

3. click on the Add custom action and fill in the necessary inputfields. The custom action is made and the button is showing in the ui designer.

When I go to the Sales cloud and navigate to Lead OWL I don't see the button (I'm refering to the sync button I just added).

Anyone know what I might be doing wrong? Only have 1 month of experience in SAP so have no clue...

[former_member226]

Hello,

Can you pls check how the instance binding is done when you created the button because it is highly likely that button is hidden due to either instance binding being incorrect OR properties for button are set to "visible" as false.

[tris_001]

Hey,

Thanks for the fast answer! 🙂

These are the possibilities for the instance binding and already Root and Root/Datalist because they made sense to me. The button property visible is set to true.

I extended the Lead Business Object and made a script on that one btw.

[former_member226]

hmm..Then not sure what could be the root cause without looking into the system 😞

May be you can raise a ticket to SAP and then lets the support team check this.