CTR,Unique CTR and Click to open rate Calculation issue for individual Links in SAP Marketing Cloud

[former_member201769]

Hi Experts ,

I have executed campaigns with templates having multiple links . I have a requirement to get the CTR for individual links in the template . In the campaign performance report and in performance tab of campaign also , I am only getting CTR, Unique CTR and Click to open rate for #(I am guessing its for template level) . Attached is the screenshot also.

I am getting clicks for all individual links but not getting unique clicks for each links .Again unique clicks is only coming for #.

kunalkumar.bansal kabras any thoughts here

Please do suggest on both the queries.

Thanks

Rashmi

[hakan_kose · Accepted solution]

Hi rashmiranjan.behera ,

As per my knowledge, it's not possible today.

However this is one of the most antipicated feature. It was also mentioned in improvement requests (like this one: IR: 223198) in SAP Marketing Cloud Customer Influence program.

Best Regards,

Hakan Köse

[former_member201769 · Accepted solution]

Hi Hakan Köse,

Thanks for responding . I am not able to open the link you have provided. It is showing object does not exist.

Regards

Rashmi

[hakan_kose · Accepted solution]

Hi rashmiranjan.behera

You need a valid S-USER to open it.

Kind Regards,

Hakan Köse

[KunalBansal]

Hey Rashmi,

I agree with Hakan, please use S-User to log in to Influence Platform.

Categorize links within the same creative - https://influence.sap.com/sap/ino/#/idea/223198

Regards,

Kunal Bansal

SAP Marketing Cloud, Consultant