CRM WEBUI - Enhanced Component ITEM..INSSERT Button does not work

[former_member661159]

We have recently upgraded from CRM 7.0 to CRM 7.2, we are facing a wierd issue.

We have enhancement done on Quotation item level. Now in the upgraded system, the INSERT button does not append any new lines to the item. The same works perfectly fine on Sales order.

Is there any activity I need to do or any specific checks.

PS: I am new to WEBUI so need help here.

Can you please help me on this.

[former_member307372]

i have faced the same problem, anybody help

[tanaya_das]

Hello Abhaykumar,

In Web UI, each button triggers an event associated with it. The expected functionalities of the button is written in that corresponding event. Please check the event associated with the button.

In order to know which event is triggered, go to the view implementation class ( class ending with IMPL ) --> go to the method 'DO_HANDLE_EVENT' and put a debugger there. You will get to know the event and the method that is getting called for that event.

In the meantime, can you please tell me which BSP element you are using ? IUICQUOT ?

Thanks and Regards,

Tanaya