CRM service request subject and reason category 1 to 4 deleted

[former_member938733]

I accidentally deleted the category 1 to 4 fields in the subject block area. Could somebody please help me fix this problem? Many thanks.

[Silvia_Ventura]

Hello Bingyan

there must be another reason. The screen that you've shown seems correct too me because SubjectCatgoriesDDLBVA is a block.

My system looks like yours system.

Honestly, I think that you cannot display the categorization because you don't have any active categorization schema for subject. Check it

Best regards

Silvia Ventura

[former_member938733]

Hi Silvia，

Thank you for your kindly help. I think my categorization schema has been activated because I am able to use the checklist function.

Best Regards,

Bingyan