cancel
Showing results for 
Search instead for 
Did you mean: 
Read only

CRM: Send Change of Permission/Subscription Status to CPI

0 Kudos
304

Is it possible that CRM On-Premise automatically creates an IDOC after changing contact permissions in the CRM UI Portal? I want to send the IDOC with permission data to an SAP CPI instance.

The following configuration steps were made in SAP CRM:

1.) Define "Logical System" and assign client -> TSCODE: SALE
2.) Check RFC Destination -> TSCODE: SM59
3.) Configure ports -> TSCODE: WE21
4.) Configure distribution model -> TSCODE: BD64
5.) Configure Partner Profile -> TSCODE: BD82 and WE20
6.) Activate distribution model -> TSCODE: BD64
7.) Site configuration – subscription ‘All Business Transactions’ -> TSCODE: SMOEAC
8.) Assign Site ID to Interface Type with BDoc Type 'BUS_TRANS_MSG' and Interface Name 'CRMXIF_ORDER_SAVE' and Complete = checked - Transaction CRMXIF_C1

Furthermore, I made the implementations from the How-to Guide:

"Initial Load of Marketing Permissions from SAP Customer Relationship Management to SAP Marketing Cloud" (Document Version: 2.0 - 2019-12-18)"

My problem is after changing permissions in CRM no IDOCs are getting created -> WE02

Does anyone have a hint? Do I have to activate a service or a job?

Many thanks and best regards

Kay

Accepted Solutions (0)

Answers (0)